Zenith Bank Restores Seamless Electronic Banking Services Following IT Upgrade

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Zenith Bank, one of Nigeria’s premier financial institutions, has fully restored and enhanced services across its electronic transaction channels, ensuring customers can once again enjoy uninterrupted access to a wide range of banking services.

In an announcement made on Thursday via its X (formerly Twitter) handle, the bank confirmed that its platforms are now fully operational following a recent upgrade. The enhancements came after temporary service disruptions caused by routine IT maintenance aimed at optimizing system performance and service delivery.

Zenith Bank reaffirmed its commitment to delivering superior banking experiences, highlighting several channels now available for transactions, including:

  • Zenith Bank Debit, Credit, and Prepaid Cards
  • Automated Teller Machines (ATMs)
  • Point of Sale (POS) Terminals
  • Zenith Bank Mobile App
  • Internet Banking Platform
  • Zenith Agents for nationwide agent banking services

In addition to its digital platforms, the bank invited customers to visit any of its branches for in-person banking services.

Zenith Bank assured customers of further improvements to its service delivery following the recent IT infrastructure upgrade. Businesses and individuals requiring bulk payments or salary processing are encouraged to submit payment mandates at any Zenith Bank branch for prompt handling.

The bank remains committed to enhancing the overall customer experience and ensuring reliable service across all platforms. For any additional support or inquiries, customers can contact Zenith Direct at +234 201 278 7000, 0700ZENITHBANK, or 0904 085 7000, or send an email to zenithdirect@zenithbank.com.


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