MTN Nigeria has issued a fresh warning to its customers to be vigilant against fraudulent messages circulating online and through mobile channels that falsely claim recipients can earn or redeem “reward points” by clicking on suspicious links.
The telecommunications company clarified that the messages are not from MTN and advised customers to exercise caution to avoid falling victim to cybercriminals seeking to steal personal and financial information.
According to the company, fraudsters are using deceptive tactics to lure unsuspecting customers into clicking fake links with promises of reward points or other incentives. Once accessed, these links may be used to harvest sensitive personal details or compromise users’ accounts.
MTN urged subscribers never to click on suspicious links received via SMS, email, social media, or messaging platforms, especially those requesting personal, banking, or account credentials.
The company also reminded customers that legitimate MTN communications are disseminated through its official channels and do not require subscribers to disclose confidential information through unverified websites or third-party links.
As part of its ongoing consumer protection efforts, MTN encouraged customers to educate family members, friends, and colleagues about the growing threat of online scams, noting that increased awareness remains one of the most effective ways to prevent fraud.
The telecom operator reiterated its commitment to safeguarding customers from cyber threats and advised anyone who receives suspicious “reward points” messages to ignore and delete them immediately, while reporting suspected fraudulent activities through MTN’s official customer support channels.
The warning forms part of MTN’s broader efforts to promote digital safety and cybersecurity awareness as fraudsters continue to develop increasingly sophisticated methods of targeting mobile and internet users.
