The Nigerian Communications Commission (NCC) has secured the third position among the best-performing Ministries, Departments and Agencies (MDAs) of the Federal Government in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).
The recognition follows a comprehensive evaluation of federal MDAs using key performance indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, as well as official website performance metrics.
The Nigerian Investment Promotion Commission (NIPC) emerged as the overall best-performing MDA, while the Nigerian Export Promotion Council (NEPC) placed second.
The annual assessment recognises public institutions that have demonstrated outstanding commitment to public service reforms, transparency, accountability, and excellence in service delivery.
Beyond the institutional awards, the BPSR also honoured 20 distinguished individuals across the federal, state and local government levels for exemplary leadership and exceptional contributions to public service. Among the recipients were the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
Receiving the award on behalf of the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, expressed appreciation to the BPSR for sustaining the annual performance assessment initiative.
“On behalf of all the awardees, and particularly the Board, Management and staff of the Nigerian Communications Commission, we sincerely appreciate the Bureau for these recognitions. For the NCC, this award acknowledges our ongoing reform efforts and reinforces our commitment to sustaining them,” Oshadami said.
He noted that the recognition serves as a strong motivation for government institutions to deepen reforms that promote effective service delivery, transparency and accountability.
According to him, the award also validates the Commission’s efforts to strengthen public confidence in the telecommunications sector through regulatory reforms that enhance accountability and improve service quality.
“For telecommunications consumers, this recognition reflects our continued efforts to improve service quality, transparency and responsiveness across the industry. It further reinforces our commitment to maintaining standards that enhance customer experience and strengthen confidence in telecom services nationwide,” he added.
Oshadami reaffirmed the Commission’s commitment to deploying innovative regulatory initiatives that promote measurable improvements in service quality and consumer protection across Nigeria’s telecommunications industry.
Over the past two years, the NCC has introduced several landmark reforms aimed at improving transparency, accountability and operational efficiency within the sector. These include the launch of the National Coverage Map, which provides near real-time information on network availability and performance across the country, and the publication of Quarterly Network Performance Reports that offer detailed insights into operators’ service delivery.
The Commission has also directed Mobile Network Operators (MNOs) to simplify the presentation of tariffs to make them more transparent and consumer-friendly. In addition, telecom operators are required to comply with updated Corporate Governance Guidelines designed to strengthen corporate accountability and improve operational performance.
The NCC has equally intensified efforts to proactively publish timely and comprehensive industry data to keep stakeholders informed while promoting greater transparency across the telecommunications ecosystem.
Speaking at the event, the Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended all participating MDAs, particularly the top-performing institutions, for their unwavering commitment to transparency, accountability and open governance.
He explained that the annual programme, which features a public lecture and an awards ceremony to commemorate the United Nations Public Service Day, provides a platform for recognising government institutions that have excelled in implementing reforms and delivering quality public service.
The latest achievement builds on the Commission’s strong performance in 2025 when it was ranked the second-best Federal Government agency in the BPSR’s website performance assessment. The 2026 exercise expanded the evaluation criteria beyond website performance to include additional governance and accountability indicators such as SAT, FOI compliance, fiscal transparency and institutional integrity.
