The Federal Competition and Consumer Protection Commission (FCCPC) has reiterated that it is investigating Air Peace for allegedly exploiting customers. The clarification came after reports circulated suggesting the Commission was not probing the airline.
In a statement issued on Thursday by FCCPC spokesperson Ondaje Ijagwu, the Commission urged Nigerians to disregard the claims, clarifying that they did not originate from the FCCPC. The Commission emphasized that it stands by its official release dated December 1, 2024, which confirmed that inquiries were underway into widespread consumer complaints across various sectors, including banking, telecommunications, and aviation.
Air Peace is among the companies being scrutinized for allegedly engaging in exploitative ticket pricing, with particular focus on significant price hikes for advance bookings on domestic routes. The investigation is being conducted under the Federal Competition and Consumer Protection Act (FCCPA) 2018, which aims to address poor service delivery, exploitative practices, and potential violations of consumer rights.
The FCCPC reaffirmed that the investigation into Air Peace commenced as scheduled on December 3, 2024, and is ongoing. The Commission is reviewing information and responses from Air Peace and other entities under inquiry, with appropriate actions to be taken based on the findings.
The FCCPC called on the public to rely only on verified communications from the Commission for accurate updates.
