LAWMA Launches “Know Your PSP” Campaign to Enhance Waste Management Services

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The Lagos Waste Management Authority (LAWMA) has introduced the “Know Your PSP” campaign to enhance communication and cooperation between residents and Private Sector Participation (PSP) operators responsible for waste collection. LAWMA’s managing director and CEO, Dr. Muyiwa Gbadegesin, stated that the campaign aims to improve waste management practices across the state. It will provide residents with detailed information about the specific PSP operators assigned to their areas, facilitating contact for reporting issues or requesting additional services.

“The ‘Know Your PSP’ campaign is a crucial step in our on-going effort at improving waste management in Lagos State. By equipping residents with the knowledge of who their PSP operators are and how to reach them, we are fostering a collaborative effort for a cleaner city. This initiative will not only enhance service delivery but also promote accountability and responsiveness among PSP operators,” he stated.

Gbadegesin stated that LAWMA has established dedicated helplines and online platforms to allow residents easy access to information about their designated PSP operators, report issues, and provide feedback. This initiative aims to facilitate communication between residents and their waste service providers, ensuring prompt resolution of challenges and consistent service delivery. He further noted that investigations revealed many residents were unaware of their PSP operators or their contact information, making it difficult to address any service provision issues.

“By providing residents with easy access to information and a direct line of communication with their PSP operators, we are making it easier for them to report issues and request services. This streamlined approach will help us address concerns more efficiently and ensure that waste collection services meet the needs of all residents”, he said.

The LAWMA boss appealed to the populace to desist from indiscriminate waste dumping and patronizing outlawed cart pushers, which can exacerbate environmental challenges, especially flooding, as the rainy season approaches. For more information about LAWMA’s initiatives and ways to support efforts to maintain a clean environment, please visit or call our toll-free numbers: 080000LAWMA (08000052962), 07080601020, and 617.

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