Nigeria’s Telecommunications giant, MTN , recently launched a new unified customer engagement platform, EnGauge which is designed to enable small-to-medium enterprise business owners to seamlessly administer transactions with customers, potentially increasing their productivity significantly. Developed in partnership with Ajua™, a leading African start-up, MTN EnGauge is an agile application that […]

Nigeria has emerged Chairman of the West Africa Telecommunications Regulators Assembly (WATRA) by a consensus of all the parties concerned.. This was reached after a successful tenure as 1st vice chairman of West Africa Telecommunications Regulators Assembly (WATRA), Nigeria has unanimously and by consensus emerged as Chairman of WATRA for […]

AFRICA’S no 1 giant telecommunications operator MTN recently suspended its dividend and dividend policy for 2020 to focus on debt reduction as it announced that it had added 29 million customers during the year ended in December. MTN stated it had decided not to pay dividends in 2020 after the […]

In a bid to support the federal government’s drive towards the National Identification Number (NIN) registration, MTN has introduced new initiatives that will increase capacity to provide enrolment services across its customer interaction touch points, which also include rural locations. MTN said the initiatives would support a reliable and sustainable […]