The Nigerian Communications Commission (NCC) says it is working closely with key industry stakeholders to tackle the ongoing Quality of Service (QoS) disruptions affecting telecom subscribers in Abuja.
The commission disclosed that the service issues stem from a diesel supply interruption affecting IHS Nigeria Limited, the infrastructure provider powering MTN and Airtel base stations across the impacted areas.
According to the NCC, the disruptions were triggered by actions of the National Oil and Gas Suppliers Association (NOGASA), whose activities led to a temporary halt in diesel distribution, resulting in outages at critical telecom sites.
The Commission emphasised the central role of reliable power in delivering stable telecommunications services and reaffirmed its commitment to ensuring seamless connectivity for all Nigerians.
The NCC noted that it is actively engaging all relevant stakeholders to resolve the diesel shortages and explore more sustainable long-term solutions. It urged all parties involved to work collaboratively to clear the supply bottlenecks created by NOGASA’s actions.
Despite the challenges, the Commission assured the public that it is taking proactive steps, including facilitating discussions between affected operators and other stakeholders, to restore normal service levels as quickly as possible.
The NCC thanked subscribers for their patience and understanding, adding that it will continue to provide updates as progress is made toward full restoration of telecom services in Abuja.
