PalmPay, Nigeria’s leading digital banking platform, has been honoured with the Consumer-Friendly Business of the Year 2025 Award by the Lagos State Consumer Protection Agency (LASCOPA). The recognition was presented during LASCOPA’s annual Consumer Service Week and Awards Ceremony held on Tuesday, September 30, 2025, at Adeyemi Bero Hall, Alausa, Ikeja.
The event celebrated organisations that have demonstrated exceptional dedication to consumer rights, service excellence, and customer satisfaction across Lagos State.
PalmPay’s award highlights its strong commitment to delivering secure, transparent, and inclusive financial services to millions of Nigerians. The platform has built a reputation for innovation and reliability, empowering users with safe transactions, fraud protection, convenient payment solutions, and responsive customer support.
Reacting to the recognition, Opara Onyinyechi, Senior Regulatory Compliance Specialist at PalmPay, expressed gratitude, saying:
“We are deeply honoured to receive this award from LASCOPA. It reaffirms our mission to keep customers at the centre of all we do. PalmPay remains committed to building trust and providing safe, accessible, and innovative financial solutions for every user.”
The Consumer Service Week and Awards is part of a global initiative to promote consumer protection and celebrate organisations that prioritise the welfare and satisfaction of their customers.
By earning this recognition, PalmPay strengthens its position as a trusted financial partner*in Nigeria’s growing digital economy.
Since launching in 2019 under a Mobile Money Operator license, PalmPay has expanded rapidly, now serving over 35 million users and processing up to 15 million transactions daily. Operating across Nigeria, Ghana, Tanzania, and Bangladesh, the platform offers a full suite of financial services, including mobile payments, savings, and micro-insurance, both via its app and a nationwide agent network.
PalmPay’s recognition by LASCOPA reaffirms its role in driving **financial inclusion, consumer trust and economic empowerment across emerging markets.