NCC and FCCPC Sign MoU to Enhance Telecom Consumer Protection

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The Nigerian Communications Commission (NCC) and the Federal Competition and Consumer Protection Commission (FCCPC) have signed a Memorandum of Understanding (MoU) aimed at bolstering consumer protection and ensuring fair competition within Nigeria’s telecommunications sector. The agreement was formalized on January 14, 2025, during a ceremony held in Abuja.

Dr. Aminu Maida, the Executive Vice Chairman and CEO of NCC, described the collaboration as a vital step in addressing the challenges posed by technological advancements. He emphasized the importance of protecting consumers and ensuring a level playing field for all stakeholders in the telecommunications industry, which he referred to as a cornerstone of Nigeria’s economic and social development.

According to Dr. Maida, the MoU represents a shared commitment to fostering a transparent, competitive, and consumer-focused industry. He expressed confidence that the partnership would eliminate regulatory uncertainties and align efforts to support the Federal Government’s Ease of Doing Business initiative.

Dr. Tunji Bello, the Executive Vice Chairman and CEO of FCCPC, acknowledged the necessity of overlapping regulatory frameworks, noting that this structure prevents critical issues from being overlooked. He described the collaboration between NCC and FCCPC as an effective mechanism for addressing consumer issues and regulatory violations from multiple perspectives.

The MoU, he added, marks the culmination of a rigorous but rewarding journey to establish a cohesive approach to telecom regulation. Dr. Bello noted that the agreement would streamline operations for telecom operators, ensure robust consumer protection, foster fair competition, and eradicate exploitative practices in the sector.

Both leaders highlighted the strategic importance of the partnership, expressing optimism that it would create a unified and consistent approach to addressing the complexities of the digital economy. The agreement is seen as a milestone in enhancing regulatory oversight and advancing the welfare of both operators and consumers in Nigeria’s telecommunications landscape.


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