Leaders of the Owode Onirin market in Lagos have formally endorsed MoneyMaster Payment Service Bank (PSB), commending its innovative financial products, exceptional customer service, and dedication to enhancing financial inclusion. The endorsement came during a visit from the MoneyMaster PSB team on Friday, coinciding with the week-long celebration of the 2024 Customer Service Week.
Market leader Alhaji Gafaru Waheed expressed his satisfaction with MoneyMaster’s performance, saying, “I am delighted to be associated with MoneyMaster. Since I met the team, they have been performing very well. I am enjoying the banking relationship, and I appreciate the ways they have been supporting our members in this market.”
During the visit, traders and visitors were educated about the importance of financial literacy, savings, and earning interest. The MoneyMaster team introduced various banking channels and services, and new account holders, along with those who conducted transactions on-site, received rewards in the form of airtime and gifts.
Julius Arhebun, Head of Agency Business at MoneyMaster PSB, emphasized the company’s commitment to customer service during the Customer Service Week celebration. “As a customer-centric financial services brand, MoneyMaster is dedicated to delivering exceptional services, impactful lifestyle products, and financial advisory services that empower our customers to achieve their financial goals,” he stated.
Arhebun further noted, “As a digital bank, service is a competitive pivot for us, and we take pride in being a beacon of excellence in customer experience. The bank will continue to introduce initiatives to reward and celebrate the millions of account holders who trust us with their hard-earned money.”
With a mission to enhance financial inclusion, MoneyMaster has played a crucial role in providing financial technology services aimed at bridging the gap between the banked, underbanked, and unbanked populations in Nigeria.
