Nigeria’s mobile network operators (MNOs) have united to initiate a customer sensitisation campaign with the goal of offering useful advice for better data management, in response to numerous grievances regarding data depletion.
Through the optimisation of subscribers’ data consumption, this program aims to improve customer satisfaction.
Several smart data consumption practices that can assist avoid data depletion were highlighted by the MNOs in a joint statement. For example, to avoid using background data, you can turn off automated app updates, activate data saver mode, and close unnecessary apps.
The MNOs recommended customers to use stronger passwords and to update their hotspot and Wi-Fi passwords on a regular basis to avoid unauthorised access and increase data security. Users should make sure they have enough bandwidth and disable auto-downloads to properly manage content consumption for a flawless video streaming experience.
With the advent of advanced network technologies like 4G, LTE, and the latest 5G, which offer ultra-fast data speeds and enhanced browsing and streaming experiences, the speed of data consumption and pattern have increased significantly. Consumers are encouraged to understand these changes and manage their data usage accordingly.
“It is important for consumers to familiarize themselves with the specific terms and conditions of their data plans,” the MNOs emphasized. “Different plans cater to various needs, including weekend-specific plans, social media-only plans, and regular plans configured for night use only.”
For additional tips on smarter data usage and management, consumers should visit the NCC website at https://consumer.ncc.gov.ng.
